Return And Refund Policy
Return & Refund Policy
MERINCB LLC.
Return Eligibility
You may request a return within 30 days of receiving your item. To qualify for a return:
- Item must be unused and in original condition
- Original packaging and tags must be intact
- Include your order number and reason for return
How to Return an Item
- Contact our customer service at [email protected] to initiate your return
- If approved, we will provide return instructions and shipping label (if applicable)
- Ship the item to our return address: 633 EAST AVE, RIFLE, CO 81650 US
Note: Returns sent without prior authorization will not be accepted
Return Shipping Costs
- Defective items: We provide a free prepaid return label
- Customer remorse returns: Buyer is responsible for return shipping costs
- Original shipping fees are non-refundable
- No restocking fees apply
Refund Process
- Refunds are processed within 2 business days after we receive your return
- Your refund will be issued to the original payment method
- Please allow additional time for your bank to process the refund
- Contact us if you haven’t received your refund within 5 business days
Exchanges
For exchanges, we recommend:
- Returning the original item for a refund
- Placing a new order for the desired product
Order Cancellations
If we cancel your order for any reason, you will receive a full refund to your original payment method.
Contact Information
Email: [email protected]
Updated on 26, Apr, 2025